At Neox Development Services Group (“Neox”, “we”, “us”, “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Statement explains how we collect, use, store, and safeguard your data when you interact with our website, products, and services.

Scope and General Information

By using our website, you agree to the terms of this Privacy Statement and our Cookie Policy. Neox acts as the controller of your personal data and processes it in compliance with applicable data protection laws and regulations. Your continued use of the website constitutes acknowledgment and acceptance of this Privacy Statement.

Definition of Personal Data

“Personal Data” refers to any information that relates to an identified or identifiable individual. This may include, but is not limited to, your name, address, contact details (such as email address and phone number), and any other data you provide to us or that we collect in the course of our operations.

Collection of Personal Data

We may collect Personal Data in the following ways:

1. Information You Provide:
   – Data you submit through contact forms, service inquiries, job applications, newsletter sign-ups, event registrations, or feedback submissions.
2. Information We Generate:
   – Records of your interactions with us, including correspondence, meeting notes, project-related communications, and activity on our platforms.
3. Information from Third Parties and Technical Tools:
   – Data collected through cookies, analytics tools, and similar technologies to understand how you use our website, improve user experience, and support our digital services.

Purpose of Data Processing

We may process your Personal Data for one or more of the following purposes:

• Improving the functionality, performance, and user experience of our website and digital platforms.
  • Communicating with you about our services, projects, publications, events, and business updates.
  • Managing client, partner, and stakeholder relationships, including proposals, contracts, and ongoing engagements.
  • Conducting due diligence, compliance checks, and meeting legal, regulatory, and contractual obligations.
  • Analyzing and enhancing our internal processes, security measures, and overall business operations.

Data Retention

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, and contractual requirements. Retention periods are determined based on:

• The nature and purpose of the data (e.g., project records, contractual information, or marketing preferences).
  • The duration of your relationship or engagement with Neox.
  • Applicable statutory retention periods and legal obligations.

Your Rights

Depending on applicable data protection laws, you may have some or all of the following rights regarding your Personal Data:

• Right of access – to request confirmation as to whether we process your Personal Data and to obtain a copy.
  • Right to rectification – to request correction of inaccurate or incomplete data.
  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.
  • Right to erasure – to request deletion of your data, subject to legal or contractual restrictions.
  • Right to restriction – to request limitation of processing under certain circumstances.
  • Right to data portability – to request that we provide your data in a structured, commonly used, and machine-readable format, where applicable.
  • Right to object – to object to certain types of processing, including direct marketing.
  • Right to lodge a complaint – to file a complaint with the relevant data protection authority if you believe your rights have been infringed.

To exercise your rights, please contact us using the details provided in the “Contact Us” section below.

How We Safeguard Your Data

We implement appropriate technical and organisational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:

• Restricted access to Personal Data, limited to authorised personnel with a legitimate need to know.
  • Internal policies and procedures requiring employees, contractors, and partners to comply with data protection obligations.
  • Use of secure systems, encrypted communications (where appropriate), and safeguards for storing and transmitting sensitive data.
  • Periodic review of our security controls and practices to address emerging risks.

Cookies and Anonymised Data

Our website uses cookies and similar technologies to collect certain technical and usage information, such as IP address, browser type, pages visited, and time spent on the site. This helps us:

• Improve the performance, security, and usability of our website.
  • Understand how visitors interact with our content and services.

We may also process anonymised or aggregated data for statistical, analytical, and reporting purposes. This type of information does not identify you personally.

For more details, please refer to our Cookie Policy (where available).

Children’s Privacy

Our services are generally not directed at children. If you are under the age of 16, you should obtain the consent of your parent or legal guardian before providing any Personal Data through our website.

We comply with applicable laws relating to the protection of children’s data. If we become aware that we have collected Personal Data from a child without appropriate consent, we will take steps to delete such information as soon as reasonably practicable.

Marketing Preferences

We may use your contact details to send you information about Neox’s services, thought leadership content, events, or other updates that may be of interest to you.

If you wish to opt out of receiving direct marketing communications, you can:

• Click the “unsubscribe” link included in our email communications, or
  • Contact us at info@neoxdsg.com with your request.

We will respect your preferences and update our records accordingly.

Amendments to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or the way we operate. Any updates will be published on this page with a revised “last updated” date, where applicable.

Your continued use of the website after such changes have been posted will be deemed as acceptance of the updated Privacy Statement.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or the way we handle your Personal Data, please contact us at:

Email: info@neoxdsg.com
Neox Development Services Group
Masdar City, Abu Dhabi, United Arab Emirates (or your current registered address, as applicable).